GUARANTEE of Quality and Satisfaction
Our customers are important to us! If you are not satisfied with our products or service for any reason, please contact Customer Service and let us know. We will do everything we can to resolve the issue promptly and to your complete satisfaction.
We are eager to help, and value your input. Please be in touch!
If you have concerns, suggestions, or questions, you can let us know by filling out the contact and comment boxes below.
Triumph Learning Customer Service
- Toll-free phone:
- Toll-free fax:
- Triumph Learning 3333 Hendricks Avenue Jacksonville, FL 32207
- Triumph Learning LLC Newark Post Office, P.O. Box 35617 Newark, NJ 07193-5617
Shipping & Delivery
We are pleased to offer three shipping options—standard, second-day, and next-day. Orders shipped via standard ground carriers deliver on average within 7-10 days. Please note, we cannot ship to P.O. boxes; we must have a street address.
For orders of less than $500.00, add 12% for standard shipping and $5.95 for handling.
For orders of $500.00 or more, add 12% for standard shipping and handling.
Second-day shipping is available for an additional 10% of the product cost over the standard shipping costs stated above.
Next-day shipping is available for an additional 15% of the product cost over the standard shipping costs stated above; the minimum charge is $12.
Note: Shipping and handling fees will be added to Purchase Orders when order is processed.
We accept completed and valid purchase orders, checks drawn on a U.S. bank, or MasterCard®, VISA®, or American Express® credit cards. Shipping charges must be included.
Note: Charges will appear as "Triumph Learning, LLC." on your credit card statement.
If your organization is exempt from sales tax, please be sure to include a copy of the sales tax exemption form with your order. Otherwise, sales tax will be charged where applicable.
Discount pricing is based on a designated quantity of the same product by title and grade, and not the total number of items ordered. This applies even to multiple products within a series. Prices are subject to change.
Sole Source Letter
If Purchasing Department requires a sole source letter, Click here to download. If you have any questions, please contact Customer Service at 1-800-338-6519.
If you need an Ordering Form, Click here to download. If you have any questions, please contact Customer Service at 1-800-338-6519.
Free Teacher's Guides
Where applicable, Teacher’s Guides are provided FREE with orders of 20 or more books of the same title. For orders of fewer than 20 books, Teacher’s Guides are available for purchase at $5.99, plus shipping & handling.
If you need to return Triumph Learning materials that you have ordered, please contact Customer Service. Returns must be received within 30 days of the invoice date and all material must be in clean, saleable condition. Stamped books will not be accepted for return under any circumstances.
The customer is responsible for return shipping charges. In addition, returns received between 31 and 60 days of the invoice date will be charged a 15% restocking fee. No credit will be given for returns received after 60 days of the invoice date.
Specific City/County Numbers
Some states, cities, and counties require vendor numbers in order to process an order. Please contact your school or district, or your Triumph Learning Educational Sales Consultant, if you require guidance on the appropriate vendor number to use.
|Boston, MA||Vendor# 30921|
|Chicago, IL||Vendor# 25947|
|Cincinnati, OH||Vendor# 394886|
|Cleveland, OH||Vendor# 491923|
|Columbus, OH||Vendor# 201639|
|Dallas, TX||Vendor# 506|
|Denver, CO||Vendor# 01898|
|Houston, TX||Vendor# 64519|
|Los Angeles, CA||Vendor# 1000005412|
|Miami-Dade, FL||Vendor# 6503086|
|New York, NY||Vendor# TR1092000|
|Philadelphia, PA||Vendor# 0024718|
|Pittsburgh, PA||Vendor# 0000000476|
Remember: Triumph Learning was formerly known as Educational Design. Be sure to update your systems for the best possible service.
No part of Triumph Learning publications may be reproduced in whole or in part, stored in a retrieval system, or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher.